Our Reviews

Good job

The staff was very helpful, got us in and out with ease. They also provide us with a car to use while my car was being serviced.

Great

Professionalism

THEY DONE GREAT JOB. THEY HAVE SERVICED MY WIFE'S CARS FOR YEARS

Was taking care of fast

Amazing place! Amazing people!

I love doing business with Protho. Everyone from sales to service goes above and beyond to make sure that you have the best experience possible. Thank you all for providing the kind of customer care that we can count on.

The first maintenance check on a new Equinox. They completed the work on time.

fast, friendly , efficient

Great

Fast, courteous and professional service

Great group of employees everyone treats you special

It was good, didn’t take very long

Problem fixed

Service was great. I went for an oil change, and I was out of there in a timely manner!!

Took care of fixing my engine and provided me with a rental. Detailed my Yukon when they finished and brought it to my place of business. Great job.

ALWAYS COURTEOUS. OIL & FILTER WERE DONE ON TIME, NO WAITING.

Great folks

Everyone very pleasant. Acknowledged by all.

My son brought my car in for me. All went well.

quickly checked out the problem

Amazing atmosphere....

Chad and Jody was very helpful and help address my issue when other dealerships said there wasn’t anything wrong.

Friendly and courteous service personnel. Highly recommend.

great dealership!

They provided me a fair deal. I was satisfied

great service

By using the drop box, I was able to drop the car off the night before. I requested it be done by a specific time and it was finished by that time. Everything was done and we also received a complimentary car wash!! I always get great service at Prothro.

Service was performed in a timely manner and my vehicle was ready and clean when I picked it up.

Staff friendly and helpful. Very knowledgeable.

Always get service

They took care of everything

very prompt and efficient

Pro Thro staff as a whole is always very courteous and willing to go above and beyond to guarantee great customer service and satisfaction

Service was completed quickly and successfully. My vehicle was left sparkling clean.

Best service department I have ever been to they even washed my truck

Check engine light kept coming on. O2 sensor code. But underlying issue was found and fixed quickly. Thanks, Kirk and Pro!

could not have been better!

well taken care of,even returned vehicle all washed

No issues

They were very helpful and understanding about my needs

The oil was changed, but the oil reset wasn't reset. Is this not a part of changing the oil? Now my mother has to come back to you sit and wait again. Service is slipping on you guys part

Fast courtesy and professional service

Awesome help from the staff and the service department was great and professional

The staff wasn't friendly at all...except for the cashier! The mechanics didn't tell me anything about my vehicle and told me I had to tell them what light was on. I will not be going back or recommending them to anyone.

Best car salesman ever!

They are not consumer friendly and treating customers was horrible

Very prompt and courteous. Also, a plus, got a complimentary car wash.

Smooth transaction from beginning to end. Everyone from the receptionist, to the finance manager, on up to Mr Lannes Prothro were exceptionally helpful throughout the entire process.

Great staff. Overall good experience

Took my car right when I arrived and they did an excellent job on my car

My Prothro Chevrolet experience has always been been a positive one. The office and service department staff is always professional and friendly.

Quick, polite service. Love dealing with Prothro

everyone di a great job could not have been any better

They kept me informed on progress and told me what they did to repair. Everyone is always so nice

..

Everyone was friendly

They are so in demand that they were booked solid. Yet, they were able to work us in for a needed oil change. We left the Suburban with them and they were able to get to it a day ahead of what we anticipated. Jeff Schaffer gave great service. Also, Thad helped me with my MyChverolet app and I appreciated the GMC generated coupon.

Wait was a little long but overall it was good

The whole staff is helpful, knowledgeable, and welcoming. We had a great buying experience!

Telephoned David and told him I was looking for a 2026 Terrain Elevation. Gave him the options and color. He ordered a car for me, called when he received it and it was delivered to me. Can't get any better service than this!

great

Great service!

Making appointment online was easy. Everyone was very friendly and helpful with all I needed. Service was done in a reasonable time.

service dept. is almost as good as the sales dept

It was great as always

Always have a great experience at this dealership

well please with the service

Quick courteous service. Parts personnel were very helpful.

The service dept. always does a great job!

Everyone was polite and the service was done in a timely manner.

THE MOST EXCELLENT SERVICE

Awesome place to do business.

My service was fast and they did a great job as always.

Great. Very accommodating.